Sav On Home Improvement

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Opinions

• Ray Richter

  Aug, 01 2018
  ★ ☆ ☆ ☆ ☆
  I called Sav On to do a mold test on my home after water damage. They charged twice what everyone else did, delayed submitting the test results, lied to me about when they submitted the results, and did the test incorrectly. This company is a joke. I asked for a refund and they refused. They are unprofessional and hide behind words to cover poor performance and horrible customer service.
  
  SavOn charges too much. I was charged a price that was twice what the same job was quoted to my landlord. SavOn refused to even refund the difference.
  
  Sav On lies. I was in a hurry to get the results of my mold test. Ivan at Sav On said he had submitted the tests in the morning. The report from the lab shows he did not submit them until late in the afternoon. I confirmed it. I then gave Ivan a chance to lie to me again, and he did. Liar!
  
  Sav On is untrustworthy. SavOn does not follow accepted business practices. The mold test is compared to mold spores existing outside to determine if there is an elevated level inside. However, industry practices say to take the test at least ten feet away from any door. SavOn took the test within three feet of the door closest to the contamination. The tests were flawed.
  
  When I tried to resolve this dispute, Ivan responded that his test showed mold in my home but refused to address any other issues. Sav On Home Improvement is not interested in helping people, they just want your money!

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