The Gardens at Ocotillo Senior Living

Images of The Gardens at Ocotillo Senior Living

Opinions

• Steph T

  Jun, 01 2018
  ★ ☆ ☆ ☆ ☆
  My mother lived at the Gardens of Ocotillo for 1.5 years. When she moved in, she lived in the AL, but was very independent. All was well until she had a stroke. This community wasn't there for us at all. They made our situation more stressful then it already was. They asked us to buy a hospital bed, hire our own private caregivers, etc. The Gardens caregivers complained (even in front of me) because they wanted to do the least work possible. Accompanying a resident to lunch or reminding them its dinner was probably their best work.
  
  Turnover was constant (the place was only open for 2 years), but heck, their dining staff was better trained then the caregivers or their company directors. If your parent just needs a pretty place, where someone can do their laundry and cook meals then all is well. DO NOT think your parent will age in place here. They will age, but they will soon be out of a place if anything real happens to them.
  
  My family was treated poorly after mom’s illness and the only way for her to recover was to leave. The Gardens of Ocotillo pretended they cared, but two weeks after mom’s illness made it very apparent they did not. Look at the contract closely. There are all types of ways for them to not care for your parent or pretend they require more than they need. They can also give you 14-day notice. Just try to find a loving community and make the switch that quick. This is why the Gardens cost less than other communities. It is a big bait and switch. We left for a new community and mom is thankfully doing great. She is healing and the caregivers are knowledgeable and professional.
  
  EDIT
  I'm glad people feel my mom is as wonderful as I feel she is, but I do not feel this was a safety issue at the Gardens. This was an issue of caregivers that were not educated or as capable as other professionals have explained to me. You cannot have a loved one come back "home" from an illness and have caregivers frustrated and unhelpful when assisting in an assisted living. I agree with the professionals I've talked to and as much as it makes me sad, I still stand by my review.

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