Ocotillo Animal Clinic & Pet Resort

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Opinions

• Bird of Paradise Weddings Officiant Montana Meadows

  Sep, 25 2018
  ★ ★ ★ ★ ★
  This is truly the best place to take care of your fur babies! Yesterday was a hard day for us, having to say goodbye to our little Chichi! Everyone and everything was so loving and kind! We sure appreciated their professionalism! Most Sincerely Montana
• Tammy

  Jul, 27 2018
  ★ ☆ ☆ ☆ ☆
  First, please note that Dr. Beck and the front office staff are amazing and this review should not be perceived as a negative towards them. HOWEVER, I WOULD STRONGLY DISCOURAGE ANYONE FROM ENTRUSTING THEIR PET WITH DR. DICKENS OR VET TECH RENEE. I dropped my 5 year old Maltese off to have his teeth cleaned. I requested a follow up during the procedure and was denied- that should have been a warning to leave immediately. I was contacted when the procedure was completed and informed my dog was "resting peacefully". When I arrived at the clinic to retrieve my dog, the receptionist informed me Dr. Dickens and Vet tech Renee removed 17 teeth. THIS WAS WITHOUT MY CONSENT. I was further informed that he had 12 "loose" teeth and these were all pulled as a "preventative measure" as these teeth would eventually "fall out with the potential of infection". Again, NEVER was my consent obtained to remove "loose" teeth. Neither Dr Dickens nor the vet tech Renee apologized or accepted accountability or responsibility for the error, but continued to state "he will be happier". The clinic has accepted no responsibility regarding this error either. DO NOT ALLOW DR DICKENS OR VET TECH RENEE ANY ACCESS TO YOUR PETS!
• Natalie Qasawadish

  Jun, 17 2018
  ★ ☆ ☆ ☆ ☆
  Horrible vet! She was way off on telling me what was wrong with my puppy. Most important, she told me my puppy was weeks boiled egg and three other veterinarians confirmed that she was nine or ten weeks old just as I originally thought. I told a family member of mine who used to go here to try another vet and they did and the prices were half and the service was much better. A female veterinarian that we saw at this Clinic had a horrible bedside manner was just playing with don't waste your time or money, and most importantly don't take chance with your Pets health

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